Garage Door Repair, Installation, & Replacement by Sears

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Garage Door Repair, Installation, & Replacement
53,117 4.9

Garage Door Repair, Installation & Replacement
53,117 ratings

See all verified customer reviews
April 22, 2019 5
Technician arrived on time-did his job to my satisfaction-Thanks
April 22, 2019 5
Very pleasant technician. Shared a great deal of information and when service is needed again plan to call.
April 22, 2019 4
Thank you
April 08, 2019 5
Your guy did a superb job. This is the second time he did so.
April 08, 2019 5
It was super easy to schedule the maintenance, and the worker was very professional. Would certainly recommend these services!
April 08, 2019 5
Sam did a very good job.
March 21, 2019 5
The technician arrived at the time that was promised but failed to call before arriving to notify us of his ETA as I was told by office. Not a big issue since we were expecting him.
March 21, 2019 5
Phil has been to my home before and he is very professional and nice
March 21, 2019 5
Service was great
March 21, 2019 5
This was a huge job for only one man . However, Phillip was pleasant, hardworking, (didn't even take a lunch break) and knowledgeable
March 07, 2019 5
Great service . Technician was very knowledgeable l, gave great tips and addressed all of my concerns.
March 07, 2019 5
The technician was very professional and courteous. He answered my questions respectfully and was very knowledgeable about the service.
March 07, 2019 5
The technician was professional, thorough and exceptionally pleasant. He answered all my questions without being condescending. There was no "she's a woman and won't understand" about him. How refreshing!
March 07, 2019 5
Your price
March 07, 2019 5
I thought I had answered these previously. Your service rep. followed through and found the issue I had to have checked by another company several years ago. So now it is a pleasure to not hear the growling and shaking as the garage door is opened and closed. .
March 07, 2019 4.8
No am completely satisfied with the technicians work on my garage door replacement. He worked through the cold day to get my door installed.
February 20, 2019 5
The technician was very friendly and efficient. He explained what needed to be done to my daughter and took the time to check my other garage door. I would highly recommend him!
February 20, 2019 5
very nice tech. & good service. Thank you, Sam!
February 06, 2019 5
Really appreciated Yuval’s kindness and thoroughness.
February 06, 2019 5
The work was Outstanding. Pat Barnhardt
February 06, 2019 5
Job was done on schedule, completed in a relatively brief amount of time, and is currently working properly. Technician was able to explain WHAT he was doing and WHY. Very informative afternoon.
February 06, 2019 5
your technician Soul was a Gentleman, very polite! He installed the unit in a professional manner, He explained everything in detail, operating, maintenance, and normal usage. he was a pleasure to deal with! Thank You for your Service!
February 06, 2019 5
Our technician was very helpful and professional. Made sure we were happy with the job
February 06, 2019 5
Tech was great and explained everything that he was doing
January 19, 2019 5
Great technician!
January 05, 2019 5
Marcos the technician was very professional.
December 30, 2018 5
Ned a copy of the receipt.
December 30, 2018 4.5
I don’t understand why the $75 fee was not put towards the labor like most companies. This seems like you gouge your customers
December 16, 2018 5
No other comments.
November 29, 2018 5
Good job!
November 29, 2018 5
Mike T. Was great to work with. outstanding
November 29, 2018 5
Person seemed very competent and made sure I knew all details of the Garage door opener.
November 29, 2018 5
my part had to be ordered and it took way longer than i expected to arrive. It would have been nice if I would have had an update sooner rather than have to call .about it myself
November 29, 2018 5
your tech Andrew was very nice and really knew the product. He put the door together very fast and neat he was just totally one of the bet to come to our home FROM ANT COMPANY !
November 29, 2018 4.5
Tom was great and at end it all worked out. Thanks
November 15, 2018 5
Great guys. I was completely impressed by his knowledge, professionalism and friendliness. Please, give him a raise immediately! You want to keep this guy.
November 15, 2018 5
I am not aware of any needed improvement. It's only a short time since the job has completed. What I have seen is fine.
November 15, 2018 5
Did a good job
November 15, 2018 5
Eli was very pleasant, respectful, and efficient, as he's been in the past in servicing my garage door opener.
November 15, 2018 5
very efficient, very mannerly,
November 15, 2018 5
Very professional and friendly. Will recommend to anyone in need of service.
November 15, 2018 5
great service
November 15, 2018 5
Chris was very professional & thorough. He arrived on time & was able to answer all questions that I had. I was extremely satisfied with the quality of the work he performed. I spoke several times on the phone with Mrs. Carol who keep me informed prior to, during, and after the installation of my garage door. She was very professional, easy to talk with and resolved any misunderstanding that I had.
October 28, 2018 5
Andy was Awesome and so was his boss!
October 28, 2018 5
The sales person was very professional. However, your price is higher than all the other prices that we got.
September 27, 2018 5
No comment
September 27, 2018 5
While I am giving scored of 5 on all, I do not appreciate 5 being pre filled on all questions
September 27, 2018 5
Great customer service provided by the tech David Rivera. Very polite and friendly gentlement.
September 27, 2018 5
Everything went well and the technicians were friendly and competent. Thank you!
September 27, 2018 5
The worker was fantastic
September 27, 2018 5
Carl and Phil were awesome!
September 27, 2018 5
The entire process, from selecting to final installation was very smooth. Every person on your team that I interacted with was courteous, informative and genuinely concerned with ensuring my complete satisfaction.
September 27, 2018 5
I would have contacted your service sooner but was not sure that you still performed this type of home service as I explained to your garage door technician
September 13, 2018 5
Tech rep was very helpful in answering my questions and efficient.
September 13, 2018 5
Thanks for the prompt, reliable service!
September 13, 2018 5
We are extremely satisfied.
September 13, 2018 5
A very pleasant experience with Jason
September 13, 2018 5
Happy
September 13, 2018 5
very good. he knew what he was doing
September 13, 2018 5
Nothing could be improved. The technician, Justin, was highly professional and Extremely thorough and helpful from helping to selectbthe door to the completion of the installation.
September 13, 2018 4.8
I thought the price was too high for the service performed.
August 26, 2018 5
Once again Zak was great! He always does a wonderful job.
August 26, 2018 5
great work
August 12, 2018 5
I liked this Service Representative and would like him back in the future if I need more work done from Sears!
August 12, 2018 5
Great technician & service, thank you!
July 25, 2018 5
nothing the tec. was courteous.
July 25, 2018 5
Well done!
July 25, 2018 5
Service was good, installation was timely and professionally completed. I am satisfied with the job done.
July 25, 2018 5
Everything looks and works great! Thank you Chris! And scheduling was easy and flexible.
July 25, 2018 5
Well pleased with finished product.
July 25, 2018 5
Everything was fine
July 25, 2018 5
Very Professional. I would recommend.
July 11, 2018 5
I was really impressed and my technician was extremely competent and professional. Great experience for me. I'll use Sears garage door service again.
July 11, 2018 5
The Techs were very professional and informative with their explanations. A solid Team!
July 11, 2018 5
Good timely service, keep it up. Thank you
July 11, 2018 5
Extremely happy with the service received from Sears!
July 11, 2018 5
Service person was great. Did a super job.
July 11, 2018 5
Marcus is very professional and completed all the work to our satisfaction. Thank you Sears ...;)
July 11, 2018 5
Ummm, thanks for filling out the form for me? Although, that is the way I would have completed it.
July 11, 2018 5
Shane Clark did a great job and the garage door now runs beautifully!
July 11, 2018 5
Thank you, great job
July 11, 2018 4.8
Brian was great.
June 24, 2018 5
He was early, knowledgeable and gave good recommendations.
June 10, 2018 5
Brian and his colleague were very professional and timely with their arrival and completion of the job. We met with Brian on Monday to pick our door, windows, and garage door opener, and everything was installed and working perfectly by Friday. Great turn-around time! We would definitely use Sears again in the future.
June 10, 2018 5
thank you vinney was very pleasat and very professional he did aq very good job
May 23, 2018 4
Extremely likely on all marked wrong side first time
May 09, 2018 5
Kyle explained everything clearly, did his work and left the garage clean. I was very pleased with his work.
May 09, 2018 5
Great job, very professional.
May 09, 2018 5
very pleased with sears and would highly recommend them to family and friends
May 09, 2018 5
20 point check was done in timely manner and garage door is a sears door and should be good till next time
May 09, 2018 4.8
Yuval was a total PRO in explaining the work that needed to be done and timely completion.
April 22, 2018 5
Rick and Andre went far beyond expectations to insure that I was pleased with the end results of my beautiful garage door. I used Sears because of a friend of mine who had a garage door installed by you. I have vowed to highly recommend Sears to others who need garage doors.
April 08, 2018 5
Arrived right on time and did a great job.
March 21, 2018 5
Another outstanding install. Been with Sears for a long time for a reason. Thank you.
March 21, 2018 5
Couldn't have been better.
March 21, 2018 5
I can certainly see why y'all have a 5 star rating. Your technician was great, and did all work extremely fast and professionally. I am very satisfied.
March 21, 2018 5
James is a very nice person and did a fine job for us.
March 21, 2018 5
good job
March 21, 2018 5
Sam was most respectful. Glad that we were able to connect with Sears--our original Garage installment was by Sears some 30/40 years ago. Thank you.
March 21, 2018 4.8
Still waiting for job to be finished lacking a rollet

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