Garage Door Repair, Installation, & Replacement by Sears

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Garage Door Repair, Installation, & Replacement
46,619 4.9

Garage Door Repair, Installation & Replacement
46,619 ratings

See all verified customer reviews
September 13, 2017 5
This is the second time I've used Sears and would recommend to any body that needed to have their garage door repaired.
September 13, 2017 5
Very courteous, efficient and informative professional.
September 13, 2017 5
Great job! Thanks!
September 13, 2017 5
Technician Omar did an outstanding job. He showed and demonstrated pride, knowledge and skill in his work performance. In addition, he provided detail information on what and why he was doing
September 13, 2017 5
The young man who came was polite, knowledgable and efficient.
September 13, 2017 5
Tim was professional, kind, thorough, fast, and personable. great service
September 13, 2017 4
I received the receipt that theres no specify how much the labor,I only received is the total amount,
August 26, 2017 5
Todd was very kind in helping us meet a deadline for us to leave. He called and let us know when we could expect him. Even though it was very hot in our garage, he was pleasant. I would recommend his services to friends.
August 26, 2017 5
Jordan was a great technician. He was on time, very professional, and did a very good job. I was very impressed with his professionalism and skill.
August 26, 2017 5
Great experience
August 26, 2017 5
This is the second time I have used your service. The team you have is amazing. They are quick, courteous, and clearly synergistic. Thank you!
August 26, 2017 5
Please Note: The appointment was for an estimate only, no purchase of any kind was made, nor was any order agreed too! The tech however was very professional and if it is decided that the work will be contracted with Sears it would be great if he would do the actual work.
August 12, 2017 5
Adam was and is a very polite, courteous professional, I pray he continues his job with Sears, incase I need your services again.
August 12, 2017 5
Very pleased with the service we received from beginning to end.
August 12, 2017 5
Only issue is after a few weeks there's now a loud cracking noise everytime we open the garage as 2 of the panels come together. Not sure who to call for that. Aside from that, Scott was great all around
August 12, 2017 5
Adam came down from Dayton Ohio. If Sears has a team of installers like him you better make sure you take care of them. He did a great job.
August 12, 2017 5
Very good!
August 12, 2017 5
The technician was extremely efficient and friendly, courteous. Very pleased with the outcome.
August 12, 2017 5
The Technician, Mat, was very friendly, knowledgeable, and professional.
July 25, 2017 5
My service technician was prompt and very thorough. He did a great job and I appreciate his high level of service.
July 25, 2017 5
George Costello and his partner Ed were fantastic. Couldn't ask for better technicians.
July 25, 2017 5
This was a great service and I will recommend Hugh to others.
July 25, 2017 5
I would like to say it did outstanding job explaining things to me, very professional and helpful. Thank you Rick he one of the reason way I am loyal customer to Sears.
July 25, 2017 5
Tech was prompt and professional. Very knowledgeable and helpful.
July 25, 2017 5
Start to finish - great service
July 25, 2017 4.8
Sean and his partner were great!
July 25, 2017 4.5
According to my husband, it appeared that the technician had been smoking marijuana prior to arrival.
July 11, 2017 5
Time estimate was for service between 11-2, technician called at 3:45 that he was on his way
July 11, 2017 5
Technician's name, i think, was Dave and his business card is now taped inside our kitchen cabinet.
July 11, 2017 5
Purchased an installed garage door opener. Ron, the technician was fabulous.
July 11, 2017 5
I was extremely pleased with everything. Colby was awesome with his representation and his technical abilities.
July 11, 2017 5
The technician has to come back pending parts
July 11, 2017 5
I was highly satisfied with the service and the technician that came for the job. The technician was a true professional and an expert. He was able to bring the garage door back to working 100% in no time. I would want him back anytime, if I ever have the need again. Thank you!
July 11, 2017 5
Great serviceman. Very personable
July 11, 2017 5
Great service professionally....will utilize him again.
July 11, 2017 4
The technician was awesome and cute.
June 24, 2017 5
Technician called ahead and arrived on time. Service that I requested was performed in a timely manner and technician was very professional.
June 10, 2017 5
Professional, prompt and organized Technician
June 10, 2017 5
Technician was quick, thorough, professional and friendly!
June 10, 2017 5
The technician was very friendly and did an outstanding job. Response time was quick and the work was high quality.
May 23, 2017 5
Dave was great.
May 23, 2017 5
Eddie did a great job! ??
May 23, 2017 5
Just great service all around!
May 23, 2017 5
Very professional service
May 23, 2017 5
Everything was great! The service technician was awesome! He was very helpful and knowledgeable. He went over everything that needed to be replaced. Once he completed all of the work, he went over everything with me.
May 23, 2017 5
extremely satisfied
May 23, 2017 5
Steve Hall did a great job to get my garage doors tuned up and working!
May 23, 2017 4.8
Tech did not put the light cover back on and did not ask if any other remotes needed to be programmed.
May 23, 2017 4.5
The installer was very knowledgeable and did a great job on installing the garage door opener.
May 23, 2017 4.3
please show up in the designated date for the appointment and return the call to the customer.
May 09, 2017 5
I was extremely satisfied with everything, he was very manerly and respectful. I would really recommend him to anyone needing repairs to their garage
May 09, 2017 5
Very knowledgeable and professional. Very satisfied with the work done.
May 09, 2017 5
Justin was as great! Very professsional and friendly. He corrected all of the installation issues I was having. I highly recommend him
May 09, 2017 5
I was so impressed with the communication during the entire process of shopping for our garage doors, to designing the ones we wanted, and compared different styles and openers at our request to helps us get to a price we were comfortable with. Our doors are in and they look amazing. Thank you
May 09, 2017 5
The technician was great, let me know everything that he did, and completed the job and was very helpful. Thank you..
May 09, 2017 5
No improvements needed. Showed up as scheduled and performed the work I wanted.
May 09, 2017 5
very professional
May 09, 2017 5
Dustin was helpful and sincere and performed the service efficiently and effectively.
May 09, 2017 5
We appreciated the professionalism, courtesy, knowledge and craftsmanship of the team that replaced our old and busted garage door. Without hesitation we would recommend Sears Garage Services serving Hampton Roads.
May 09, 2017 5
It was a fairly easy fix but definitely not something I would have known to look for. I now know an additional item to troubleshoot before calling for a repair.
May 09, 2017 4.8
Jason is a very competent and friendly tech. Sometimes our time expectations may differ greatly, but I dont think he can do much about that.
April 22, 2017 5
Though, it took two technicians to figure out the installation, the third guy, did it perfect. He went above and beyond to work on this and satisfied us.
April 22, 2017 5
Nothing. Installer was great & professional!
April 22, 2017 5
WAITING FOR EMAILED RECEIPT------------------WHERE IS IT
April 22, 2017 5
Our tech, John, was wonderful! He explained all of our options and explained all the work that he performed so that I was aware of what was completed and repaired/fixed. I could not have been happier with John.
April 22, 2017 5
Everything went just fine. No complaints!
April 22, 2017 5
Very nice service technicians--explained everything they did and made the items worked and that I knew how to work them
April 22, 2017 5
Thank you for the professional service.
April 22, 2017 4
Bob was great!
April 22, 2017 4
Service technician was given the incorrect date on the work order, but fortunately he called me to confirm the appointment and he was still able to come on the day I had scheduled.
April 22, 2017 3.8
For the amount of time at my home I thought the cost was outrageous!
April 08, 2017 5
The Sears technician did a great job and was courteous.
April 08, 2017 5
He was very professional and did a great job. Everything went perfectly. Thanks.
April 08, 2017 5
The gentleman was prompt and very nice to us. He even told me a concerete guy to call. Would recommend him.
April 08, 2017 5
Service person did a great job
April 08, 2017 5
Dave was extreme;y knowledgeable and helpful. If I decide to have my garage door replaced in the future, I will definitely call him.
April 08, 2017 5
Hamed (sp?) was very professional and friendly. I would be happy to have him back any time.
April 08, 2017 5
Great job Hamed . Thanks
April 08, 2017 4.8
Rick knows his stuff!
March 21, 2017 5
Prompt, courteous & knowledgeable service - completely satisified
March 21, 2017 5
The Technician was prompt, friendly, knowledgeable, and professional. It was a pleasure to have this Technician provide the service to ensure my garage door will operate properly and smoothly again.
March 21, 2017 5
NO...I WAS VERY PLEASE TO HAVE RICH AS MY INSTALLER...VERY HAPPY ON HIS WORK....VERY HAPPY TO SEE THE END RESULTS........SUSAN DUNCAN...LOVE SEARS
March 21, 2017 5
I appreciated the professionalism of the techician.
March 21, 2017 5
Probably will have the door replaced perrecommadation of the tech. Jeff was very professional and knowledgeable. I would recommend him to everyone.
March 21, 2017 5
The contractor was polite, efficient, explained everything thoroughly, was very neat and professional. I was very impressed with him. A wonderful representative of Sear's (even though a contractor).
March 21, 2017 5
Jessica and Amy were my first point of contact. They were very polite, professional and accommodating to my work schedule. Ryan Mayan endured my countless questions like the consummate professional that he is and was more than willing to educate me on the operations of my garage door. I sincerely appreciate his professional input and his forbearance. Mary Chernoski
March 21, 2017 5
Mike was on time, fast and professional. I was delighted with this service.
March 21, 2017 5
Ricky did a great job installing the door and the product seems great. HOWEVER: The receipt I got by email (GoFormz) showed the total cost of this was $444.05, including tax. However, you actually charged my credit card $470.80! What gives? I have no explanation for this distance.
March 21, 2017 5
Marcos Martell was great. He was very knowledgeable, friendly, and fast! Thank you!
March 21, 2017 4.8
I appreciated how kind and helpful Brandon was.
March 07, 2017 5
The technician was very courteous and knowledgeable.
March 07, 2017 5
I did not get the promised confirmation e-mail for at least 4 working days after the order was placed, and not until I called the 800 # and the original CSR.
March 07, 2017 5
The technician was WONDERFUL! He was friendly, on time and knowledgable.
March 07, 2017 5
Everything was great. Technician very efficient
March 07, 2017 5
Service was awesome! Thank you again
March 07, 2017 5
The technician did a great job installing both doors. He was able to answer the questions that I had about the doors.
March 07, 2017 5
A good experience throughout. Thank you.
March 07, 2017 5
these technicians were great guys and did great work.
March 07, 2017 5
The Technician was polite, very knowledgeable and proficient!
March 07, 2017 5
The service representative was extremely nice and professional.

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