Garage Door Repair, Installation, & Replacement by Sears

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Garage Door Repair, Installation, & Replacement
40,831 4.9

Garage Door Repair, Installation & Replacement
40,831 ratings

See all verified customer reviews
February 06, 2017 5
Sean my technician was extremely helpful and knowledgeable. Keep up the good work!
February 06, 2017 5
I am very happy with Sears service..
February 06, 2017 5
He was very informative and kind. Great service.
February 06, 2017 5
The teck Brian was super best check up ever very informative great way to do business will have Sears in the future.
February 06, 2017 5
Terrific person and very helpful!
February 06, 2017 5
Very professional service and quoted me a fair price for replacement garage doors
February 06, 2017 5
He was super nice and very professional
February 06, 2017 5
My rep was awesome. Polite, professional, and very thorough.
February 06, 2017 5
Very pleasant experience & service. Exceeded expectations. Thank you
February 06, 2017 5
service tech very knowledgeable and friendly Thanks
February 06, 2017 5
The technician was extremely polite and professional. Thank you so much
February 06, 2017 5
Yuval was very professional, he was keen to go the extra mile in order to provide the best service possible and maintain Sears prestige. Jose and Alex were very diligent and professional.
February 06, 2017 4.8
Tech did a great job. Quick and efficient.
February 06, 2017 4.5
The customer service person did not know what was wrong with the opener, he could not offer any advise.
February 06, 2017 4.3
Please let me know when the spare part ordered will arrive and be installed
January 19, 2017 5
Mike was very prompt, courteous and knowledgeable. He answered all my questions and explained things very well. Thank you!
January 19, 2017 5
Very professional
January 19, 2017 5
Great service
January 19, 2017 5
Very nice man ,he did a wonderful job thank you
January 19, 2017 5
Outstanding services
January 19, 2017 5
Dave Fish is the best installer that you have.
January 19, 2017 5
service technician was very knowledgeable & friendly.
January 19, 2017 5
Very good service,I like to much
January 19, 2017 3.5
All the personnel that I had contact with were professional and explained the process, what to expect when finished, how long to wait to confirm results and what to do if there were areas that needed lot be recleaned. I have always found Sears to be reliable. I will have to call to repeat the cleaning as there are areas that aren't as clean as they should be.
January 05, 2017 5
Wonderful work!
January 05, 2017 5
My technician "Ryan" was phenomenal, he was polite, smart, friendly, on time and he explained everything to me in layman's terms so that i could understand it. If ever i need any garage door service or my family or friends need any service i will definitely recommend your company. My service was great from beginning to end. Thank you so much
January 05, 2017 5
Rick was such a knowledgeable and polite technician. SEARS thank you for your services and please keep technicians like Rick working for your store. i
January 05, 2017 5
Very professional and fast installation--------------
January 05, 2017 5
Initial visitor appeared to be a salesman. I only wanted to get an estimate for repair. Not a $700.00 Bogus sales attempt Long time customer. I deserve better.
January 05, 2017 5
The tech was prompt, work explained to me and done . very pleased with the experience
January 05, 2017 5
very professional service
January 05, 2017 5
Tech very friendly and knowlegable.courteous and neat at his job.
January 05, 2017 4.5
Tech not completely familiar w/ my opener
December 30, 2016 5
Great people great work!??
December 30, 2016 5
great job, all went well and very timely.
December 30, 2016 5
It was a great experience, the technician was great, friendly, very helpful! Hopefully all your techs are as great as he was!
December 30, 2016 5
Service was very good. I would recommend.
December 30, 2016 5
Professional and knowledgeable. Would highly recommend to others.
December 30, 2016 5
2 lower panels need repair/replacement. Please provide cost estimate with Senior Discount, AARP, MILITARY, Sears discount coupons.
December 30, 2016 5
I was very pleased with the service.
December 30, 2016 5
The tech, Tony was very professional and a pleasure to deal with!
December 30, 2016 5
Did a very quick and good fixer.
December 30, 2016 4.8
The technician called me to explain the resolution with the garage door and answered all my questions with expertise. I highly recommend Jarrod (?). Thank you.
December 16, 2016 5
Once the installer finished, and I checked it. I thought that it needed a few adjustments.He made the adjustments. Now everything is operating smoothly.
December 16, 2016 5
I did not receive a receipt that I signed. Please send it to me.
December 16, 2016 5
Our technician was awesome!
December 16, 2016 5
Both techs very proffessional and courtesy.
December 16, 2016 5
Brian should be commended for such professional service. He is a tremendous credit and representative of Sears!
December 16, 2016 5
The technician was professional and extremely knowledgeable.
December 16, 2016 5
Very satisfied he had to come at 9 pm and it was below zero!
December 16, 2016 5
Jason was awesome -- he needs a raise
December 16, 2016 5
The technician was prompt and professional
November 29, 2016 5
Rich was really professional in every way. I would definitely recommend the service to a friend.
November 29, 2016 5
Corey was very knowledgable and prompt. He completed the job with ease great technician ! Thank you
November 29, 2016 5
Jason was very well-informed, cordial and pleasant to deal with.
November 29, 2016 5
My service consultant Marcos Martell was outstanding. I would rate him a ten.
November 29, 2016 5
Just a little help setting up car garage openers
November 29, 2016 5
Very professional people and pleasant character
November 29, 2016 5
Technician was courteous and efficient.
November 29, 2016 5
He showed my son how to maintain the door in between services. This was greatly appreciated
November 29, 2016 5
Total satisfaction. Thank you
November 29, 2016 5
Eddie Padilla is wonderful! Did a great job explaining what needed to be repaired. This is his third visit and I have requested him ever since he installed my door opener! Please treat him well so he stays with Sears. It is hard to find professional repairmen!
November 29, 2016 5
Not really. Service was very timely, outstanding, fixed everything and Matt was professional and pleasant to deal with. Thanks!
November 29, 2016 5
Very satisfied
November 29, 2016 5
I was very pleased with how fast I received service after my initial call for an estimate. The technician Matt was on time, very pleasant, neat and completed the work correctly.
November 29, 2016 5
Professional job. Showed me how everything worked and answered all questions . Will definitely use Sears again in the future.
November 29, 2016 5
he was very nice and professional!
November 29, 2016 4.8
They were very helpful, friendly and courteous.
November 29, 2016 4.3
I had to call to find out when the appt was scheduled. I'd say sears was on the high side on labor expense
November 29, 2016 3.8
Be clearer about total charges beyond the initial service charge.
November 15, 2016 5
My technician's name was Ian & he was very professional & courteous. I would request him again.
November 15, 2016 5
Our Sears "Tech" Cody was very knowledgeable, industrious and personable. We were very pleased with the results. James and Joyce Schnarr
November 15, 2016 5
vVERY FRIENDLY , KNOWLEDGE ABLEAND COURTEOUS SERVICE
November 15, 2016 5
William went above and beyond with his job. We hired a professional and got professional work! Thank you so much for the improvements to our door!
November 15, 2016 5
the serviceman was professional, polite and did several small things with the door at no charge
November 15, 2016 5
Great job and team!
November 15, 2016 5
Dave was very knowledgeable of the product and thorough in making sure all components were working correctly.
November 15, 2016 5
The man who installed the garage door was great - very polite and professional!
November 15, 2016 5
Mike was great and extremely professional
October 28, 2016 5
not a thing
October 28, 2016 5
the guys were great. they explained everything and demonstrated how to do things. they provided outstanding service . Iris Young
October 28, 2016 5
My technician was Asuncion Bravo. He was amazing. He answered all my questions and really took the time to explain what he did and why he did it. He was respectful, kind and an all around pleasure to have in my home. I would recommend him highly. I hope that next year when I do the yearly service on my garage doors I can request him!
October 28, 2016 5
Technician was very professional and courteous.
October 28, 2016 5
no everything was fine, thanks
October 28, 2016 5
Great service the tech was extremely helpful, polite and knowledgeable. well worth the money. thank you
October 28, 2016 5
Christine was great!
October 28, 2016 5
Paul was both professional and pleasant. He explained my options, laid out the things I might want to consider, and we decided what to have done. I was extremely pleased.
October 28, 2016 5
Very pleasant, efficient and professional in completing the task, and went beyond expectations.
October 28, 2016 5
Richard was great!
October 28, 2016 5
Well job done
October 28, 2016 5
friendly
October 28, 2016 4.5
I think the charge of $75.00 to come out and find nothing wrong and not have to do anything at all . Didn't have to do work is pretty high. I have Sears, washer, dryer, stove, microwave and refrigerator. Not sure I would call Sears if something went wrong with them.
October 28, 2016 4.3
e-mail receipts are not something I like. I would much prefer a paper receipt at the time of service.
October 14, 2016 5
Jeff did a great job!
October 14, 2016 5
Now we'll see what installation and performance match the above... Karen
October 14, 2016 5
Tomas was very helpful,throughout the estimate process
October 14, 2016 5
Just to begin with, I am a very Customer service centric person. My experience with sears on this issue was propably the best experience I could have expected. 1st- the lady I spoke with was very pleasant and educated on the topic of my garage door. 2nd the appt time could not have been any better! They were here within an hour of me calling! 3rd - the techniicans were very friendly and explained the work and charges accordingly prior to starting their work. 4th - The work was completed in a timely manner and the technicians explained their work. 5th- I will definately call Sears with my future needs in my home. TY Bill Kaiser
October 14, 2016 5
Fantastic service and timely mannered. Keep up the great job! Thank you!
October 14, 2016 5
The technician was great, did a great job, was friendly, and knowledgeable.
October 14, 2016 5
Cody was Awesome. Recommended to a neighbor after he left

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