Garage Door Repair, Installation, & Replacement by Sears

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Garage Door Repair, Installation, & Replacement
47,874 4.9

Garage Door Repair, Installation & Replacement
47,874 ratings

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November 15, 2017 5
Very professional and friendly
November 15, 2017 5
my service tech was exceptional and a pleasure to work with
November 15, 2017 5
The service technician was knowledgeable, he was efficient and very friendly. I would recommend him to anyone. His customer service was outstanding. Great job! I will definitely call Seats again for repairs, and hope I get the same technician. Thanks again!
November 15, 2017 5
The technician was courteous and efficient. Good representative of Sears.
November 15, 2017 5
Yes the price sucked (cost)
October 28, 2017 5
Brian is very good at making sure we're happy customers - and it's appreciated.
October 28, 2017 5
Really good guy I have used your service twice and you are 2 for 2! Thanks
October 28, 2017 5
I had some concern about something missing but turns Out that wasn’t he case, spoke to the manager about it. He was right it item was just misplaced. Thank you so much sears! Sincerely Vinod patel
October 28, 2017 5
Every aspect of the purchase and installation was great, including John who did the installation.
October 28, 2017 5
great experience
October 14, 2017 5
The technician did a very good job.
October 14, 2017 5
Esteban was very polite, professional and knowledgeable. I appreciated is patience with all my questions and willingness to provide and explain the various options to my situation.
October 14, 2017 5
Sweet young man, went out of his way to help me carry a few things around my home. Very appreciative!
October 14, 2017 5
Very polite
September 27, 2017 5
Technician was superb.
September 27, 2017 5
Very good
September 27, 2017 5
EVERYTHING WAS ACCOMPLISHED AND DONE TO MY SATISFACTION.
September 27, 2017 5
Exceptional five star technician and service
September 27, 2017 5
My service was completely great. We had a rough start because they ordered the wrong door, but it was straightened out in a short time,which was greatly appreciated. my service guy ,I think his name was Chuck, was really professional and very easy to communicate with. He was GREAT. Thanks so much for everything.
September 27, 2017 5
Extremely courteous, professional and knowledgeable. (Jordan) Hard working.
September 27, 2017 5
Our technician was terrific!
September 27, 2017 5
The technician was extremely helpful, professional, and friendly.
September 13, 2017 5
Technician Omar did an outstanding job. He showed and demonstrated pride, knowledge and skill in his work performance. In addition, he provided detail information on what and why he was doing
September 13, 2017 5
The young man who came was polite, knowledgable and efficient.
September 13, 2017 5
Tim was professional, kind, thorough, fast, and personable. great service
September 13, 2017 5
Great job! Thanks!
September 13, 2017 5
Very courteous, efficient and informative professional.
September 13, 2017 5
This is the second time I've used Sears and would recommend to any body that needed to have their garage door repaired.
September 13, 2017 4
I received the receipt that theres no specify how much the labor,I only received is the total amount,
August 26, 2017 5
Jordan was a great technician. He was on time, very professional, and did a very good job. I was very impressed with his professionalism and skill.
August 26, 2017 5
Todd was very kind in helping us meet a deadline for us to leave. He called and let us know when we could expect him. Even though it was very hot in our garage, he was pleasant. I would recommend his services to friends.
August 26, 2017 5
Great experience
August 26, 2017 5
This is the second time I have used your service. The team you have is amazing. They are quick, courteous, and clearly synergistic. Thank you!
August 26, 2017 5
Please Note: The appointment was for an estimate only, no purchase of any kind was made, nor was any order agreed too! The tech however was very professional and if it is decided that the work will be contracted with Sears it would be great if he would do the actual work.
August 12, 2017 5
Adam was and is a very polite, courteous professional, I pray he continues his job with Sears, incase I need your services again.
August 12, 2017 5
Only issue is after a few weeks there's now a loud cracking noise everytime we open the garage as 2 of the panels come together. Not sure who to call for that. Aside from that, Scott was great all around
August 12, 2017 5
Adam came down from Dayton Ohio. If Sears has a team of installers like him you better make sure you take care of them. He did a great job.
August 12, 2017 5
Very pleased with the service we received from beginning to end.
August 12, 2017 5
Very good!
August 12, 2017 5
The Technician, Mat, was very friendly, knowledgeable, and professional.
August 12, 2017 5
The technician was extremely efficient and friendly, courteous. Very pleased with the outcome.
July 25, 2017 5
Start to finish - great service
July 25, 2017 5
My service technician was prompt and very thorough. He did a great job and I appreciate his high level of service.
July 25, 2017 5
George Costello and his partner Ed were fantastic. Couldn't ask for better technicians.
July 25, 2017 5
I would like to say it did outstanding job explaining things to me, very professional and helpful. Thank you Rick he one of the reason way I am loyal customer to Sears.
July 25, 2017 5
This was a great service and I will recommend Hugh to others.
July 25, 2017 5
Tech was prompt and professional. Very knowledgeable and helpful.
July 25, 2017 4.8
Sean and his partner were great!
July 25, 2017 4.5
According to my husband, it appeared that the technician had been smoking marijuana prior to arrival.
July 11, 2017 5
Time estimate was for service between 11-2, technician called at 3:45 that he was on his way
July 11, 2017 5
Technician's name, i think, was Dave and his business card is now taped inside our kitchen cabinet.
July 11, 2017 5
Purchased an installed garage door opener. Ron, the technician was fabulous.
July 11, 2017 5
I was extremely pleased with everything. Colby was awesome with his representation and his technical abilities.
July 11, 2017 5
The technician has to come back pending parts
July 11, 2017 5
I was highly satisfied with the service and the technician that came for the job. The technician was a true professional and an expert. He was able to bring the garage door back to working 100% in no time. I would want him back anytime, if I ever have the need again. Thank you!
July 11, 2017 5
Great service professionally....will utilize him again.
July 11, 2017 5
Great serviceman. Very personable
July 11, 2017 4
The technician was awesome and cute.
June 24, 2017 5
Technician called ahead and arrived on time. Service that I requested was performed in a timely manner and technician was very professional.
June 10, 2017 5
Professional, prompt and organized Technician
June 10, 2017 5
The technician was very friendly and did an outstanding job. Response time was quick and the work was high quality.
June 10, 2017 5
Technician was quick, thorough, professional and friendly!
May 23, 2017 5
Everything was great! The service technician was awesome! He was very helpful and knowledgeable. He went over everything that needed to be replaced. Once he completed all of the work, he went over everything with me.
May 23, 2017 5
Dave was great.
May 23, 2017 5
Eddie did a great job! ??
May 23, 2017 5
Just great service all around!
May 23, 2017 5
Very professional service
May 23, 2017 5
extremely satisfied
May 23, 2017 5
Steve Hall did a great job to get my garage doors tuned up and working!
May 23, 2017 4.8
Tech did not put the light cover back on and did not ask if any other remotes needed to be programmed.
May 23, 2017 4.5
The installer was very knowledgeable and did a great job on installing the garage door opener.
May 23, 2017 4.3
please show up in the designated date for the appointment and return the call to the customer.
May 09, 2017 5
I was extremely satisfied with everything, he was very manerly and respectful. I would really recommend him to anyone needing repairs to their garage
May 09, 2017 5
Very knowledgeable and professional. Very satisfied with the work done.
May 09, 2017 5
Justin was as great! Very professsional and friendly. He corrected all of the installation issues I was having. I highly recommend him
May 09, 2017 5
I was so impressed with the communication during the entire process of shopping for our garage doors, to designing the ones we wanted, and compared different styles and openers at our request to helps us get to a price we were comfortable with. Our doors are in and they look amazing. Thank you
May 09, 2017 5
The technician was great, let me know everything that he did, and completed the job and was very helpful. Thank you..
May 09, 2017 5
No improvements needed. Showed up as scheduled and performed the work I wanted.
May 09, 2017 5
very professional
May 09, 2017 5
Dustin was helpful and sincere and performed the service efficiently and effectively.
May 09, 2017 5
We appreciated the professionalism, courtesy, knowledge and craftsmanship of the team that replaced our old and busted garage door. Without hesitation we would recommend Sears Garage Services serving Hampton Roads.
May 09, 2017 5
It was a fairly easy fix but definitely not something I would have known to look for. I now know an additional item to troubleshoot before calling for a repair.
May 09, 2017 4.8
Jason is a very competent and friendly tech. Sometimes our time expectations may differ greatly, but I dont think he can do much about that.
April 22, 2017 5
Though, it took two technicians to figure out the installation, the third guy, did it perfect. He went above and beyond to work on this and satisfied us.
April 22, 2017 5
WAITING FOR EMAILED RECEIPT------------------WHERE IS IT
April 22, 2017 5
Nothing. Installer was great & professional!
April 22, 2017 5
Our tech, John, was wonderful! He explained all of our options and explained all the work that he performed so that I was aware of what was completed and repaired/fixed. I could not have been happier with John.
April 22, 2017 5
Everything went just fine. No complaints!
April 22, 2017 5
Very nice service technicians--explained everything they did and made the items worked and that I knew how to work them
April 22, 2017 5
Thank you for the professional service.
April 22, 2017 4
Bob was great!
April 22, 2017 4
Service technician was given the incorrect date on the work order, but fortunately he called me to confirm the appointment and he was still able to come on the day I had scheduled.
April 22, 2017 3.8
For the amount of time at my home I thought the cost was outrageous!
April 08, 2017 5
The Sears technician did a great job and was courteous.
April 08, 2017 5
He was very professional and did a great job. Everything went perfectly. Thanks.
April 08, 2017 5
The gentleman was prompt and very nice to us. He even told me a concerete guy to call. Would recommend him.
April 08, 2017 5
Service person did a great job
April 08, 2017 5
Dave was extreme;y knowledgeable and helpful. If I decide to have my garage door replaced in the future, I will definitely call him.
April 08, 2017 5
Hamed (sp?) was very professional and friendly. I would be happy to have him back any time.
April 08, 2017 5
Great job Hamed . Thanks

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