Garage Door Repair, Installation, & Replacement by Sears

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Garage Door Repair, Installation, & Replacement
43,625 4.9

Garage Door Repair, Installation & Replacement
43,625 ratings

See all verified customer reviews
May 09, 2017 5
No improvements needed. Showed up as scheduled and performed the work I wanted.
May 09, 2017 5
Justin was as great! Very professsional and friendly. He corrected all of the installation issues I was having. I highly recommend him
May 09, 2017 5
It was a fairly easy fix but definitely not something I would have known to look for. I now know an additional item to troubleshoot before calling for a repair.
May 09, 2017 5
I was extremely satisfied with everything, he was very manerly and respectful. I would really recommend him to anyone needing repairs to their garage
May 09, 2017 5
We appreciated the professionalism, courtesy, knowledge and craftsmanship of the team that replaced our old and busted garage door. Without hesitation we would recommend Sears Garage Services serving Hampton Roads.
May 09, 2017 5
I was so impressed with the communication during the entire process of shopping for our garage doors, to designing the ones we wanted, and compared different styles and openers at our request to helps us get to a price we were comfortable with. Our doors are in and they look amazing. Thank you
May 09, 2017 5
Dustin was helpful and sincere and performed the service efficiently and effectively.
May 09, 2017 5
The technician was great, let me know everything that he did, and completed the job and was very helpful. Thank you..
May 09, 2017 5
Very knowledgeable and professional. Very satisfied with the work done.
May 09, 2017 5
very professional
May 09, 2017 4.8
Jason is a very competent and friendly tech. Sometimes our time expectations may differ greatly, but I dont think he can do much about that.
April 22, 2017 5
Our tech, John, was wonderful! He explained all of our options and explained all the work that he performed so that I was aware of what was completed and repaired/fixed. I could not have been happier with John.
April 22, 2017 5
Everything went just fine. No complaints!
April 22, 2017 5
Thank you for the professional service.
April 22, 2017 5
Though, it took two technicians to figure out the installation, the third guy, did it perfect. He went above and beyond to work on this and satisfied us.
April 22, 2017 5
Very nice service technicians--explained everything they did and made the items worked and that I knew how to work them
April 22, 2017 5
WAITING FOR EMAILED RECEIPT------------------WHERE IS IT
April 22, 2017 5
Nothing. Installer was great & professional!
April 22, 2017 4
Service technician was given the incorrect date on the work order, but fortunately he called me to confirm the appointment and he was still able to come on the day I had scheduled.
April 22, 2017 4
Bob was great!
April 22, 2017 3.8
For the amount of time at my home I thought the cost was outrageous!
April 08, 2017 5
Service person did a great job
April 08, 2017 5
The Sears technician did a great job and was courteous.
April 08, 2017 5
He was very professional and did a great job. Everything went perfectly. Thanks.
April 08, 2017 5
Dave was extreme;y knowledgeable and helpful. If I decide to have my garage door replaced in the future, I will definitely call him.
April 08, 2017 5
Hamed (sp?) was very professional and friendly. I would be happy to have him back any time.
April 08, 2017 5
Great job Hamed . Thanks
April 08, 2017 5
The gentleman was prompt and very nice to us. He even told me a concerete guy to call. Would recommend him.
April 08, 2017 4.8
Rick knows his stuff!
March 21, 2017 5
Probably will have the door replaced perrecommadation of the tech. Jeff was very professional and knowledgeable. I would recommend him to everyone.
March 21, 2017 5
The contractor was polite, efficient, explained everything thoroughly, was very neat and professional. I was very impressed with him. A wonderful representative of Sear's (even though a contractor).
March 21, 2017 5
Jessica and Amy were my first point of contact. They were very polite, professional and accommodating to my work schedule. Ryan Mayan endured my countless questions like the consummate professional that he is and was more than willing to educate me on the operations of my garage door. I sincerely appreciate his professional input and his forbearance. Mary Chernoski
March 21, 2017 5
I appreciated the professionalism of the techician.
March 21, 2017 5
Ricky did a great job installing the door and the product seems great. HOWEVER: The receipt I got by email (GoFormz) showed the total cost of this was $444.05, including tax. However, you actually charged my credit card $470.80! What gives? I have no explanation for this distance.
March 21, 2017 5
The Technician was prompt, friendly, knowledgeable, and professional. It was a pleasure to have this Technician provide the service to ensure my garage door will operate properly and smoothly again.
March 21, 2017 5
Marcos Martell was great. He was very knowledgeable, friendly, and fast! Thank you!
March 21, 2017 5
NO...I WAS VERY PLEASE TO HAVE RICH AS MY INSTALLER...VERY HAPPY ON HIS WORK....VERY HAPPY TO SEE THE END RESULTS........SUSAN DUNCAN...LOVE SEARS
March 21, 2017 5
Mike was on time, fast and professional. I was delighted with this service.
March 21, 2017 5
Prompt, courteous & knowledgeable service - completely satisified
March 21, 2017 4.8
I appreciated how kind and helpful Brandon was.
March 07, 2017 5
Good job Hamed.
March 07, 2017 5
The technician did a great job installing both doors. He was able to answer the questions that I had about the doors.
March 07, 2017 5
Nothing! You guys were timely and responsive to my needs. The service man was efficient, thorough, explained everything very well, and was very respectful!
March 07, 2017 5
these technicians were great guys and did great work.
March 07, 2017 5
Very impressed with Zach. Efficient, knowledgeable, thorough
March 07, 2017 5
Zach did an outstanding job. Thanks for a job well done.
March 07, 2017 5
The technician was WONDERFUL! He was friendly, on time and knowledgable.
March 07, 2017 5
Terrific job done. No complaints
March 07, 2017 5
Everything was great. Technician very efficient
March 07, 2017 5
I did not get the promised confirmation e-mail for at least 4 working days after the order was placed, and not until I called the 800 # and the original CSR.
March 07, 2017 5
The technician was very courteous and knowledgeable.
March 07, 2017 5
Serviceman was great and informative. Great service
March 07, 2017 5
A good experience throughout. Thank you.
March 07, 2017 5
Service was awesome! Thank you again
March 07, 2017 5
Jeff was absolutely fantastic from start to finish!
March 07, 2017 5
The service representative was extremely nice and professional.
March 07, 2017 5
The Technician was polite, very knowledgeable and proficient!
February 20, 2017 5
Jeff did a fantastic job. Thank you to him for his expertise and knowledge.
February 20, 2017 5
The service attendant was very knowledgeable and very helpful and very personable
February 20, 2017 5
The technician was courteous and knowledgeable about his job, explained what he was going to do, and explained what he found when he performed the tune-up.
February 20, 2017 5
They were great - very courteous and professional.
February 20, 2017 5
Jay was fantastic!
February 20, 2017 5
The service providers were exceptional The guys were so professional, they completed the work and were so meticulous and worked so hard to make sure that our doors were working the best they could prior to leaving. We cannot praise them enough. Todd the manager was on our job and we want to thank him for going over and above. We will definitely recommend them to all of our friends. Bravo
February 20, 2017 5
Jose was competent and very helpful. He did a great job
February 20, 2017 5
Brad was fantastic! We really appreciated all of his help.
February 20, 2017 5
The technician was terrific! He is the reason I have been buying Sears' products for over 40 years. Quality products and quality service!
February 20, 2017 5
He did a great job
February 20, 2017 5
I greatly appreciated that the service technician did not try to push for any unnecessary repairs, but provided me detailed information (upon my asking) about any repairs should I desire them in the future.
February 20, 2017 5
Very satisfied with the entire process. Keep up the great work.
February 06, 2017 5
The technician was extremely polite and professional. Thank you so much
February 06, 2017 5
Yuval was very professional, he was keen to go the extra mile in order to provide the best service possible and maintain Sears prestige. Jose and Alex were very diligent and professional.
February 06, 2017 5
Terrific person and very helpful!
February 06, 2017 5
I am very happy with Sears service..
February 06, 2017 5
The teck Brian was super best check up ever very informative great way to do business will have Sears in the future.
February 06, 2017 5
He was very informative and kind. Great service.
February 06, 2017 5
Sean my technician was extremely helpful and knowledgeable. Keep up the good work!
February 06, 2017 5
Very professional service and quoted me a fair price for replacement garage doors
February 06, 2017 5
He was super nice and very professional
February 06, 2017 5
My rep was awesome. Polite, professional, and very thorough.
February 06, 2017 5
Very pleasant experience & service. Exceeded expectations. Thank you
February 06, 2017 5
service tech very knowledgeable and friendly Thanks
February 06, 2017 4.8
Tech did a great job. Quick and efficient.
February 06, 2017 4.5
The customer service person did not know what was wrong with the opener, he could not offer any advise.
February 06, 2017 4.3
Please let me know when the spare part ordered will arrive and be installed
January 19, 2017 5
Great service
January 19, 2017 5
Very nice man ,he did a wonderful job thank you
January 19, 2017 5
Mike was very prompt, courteous and knowledgeable. He answered all my questions and explained things very well. Thank you!
January 19, 2017 5
Very professional
January 19, 2017 5
Outstanding services
January 19, 2017 5
Dave Fish is the best installer that you have.
January 19, 2017 5
service technician was very knowledgeable & friendly.
January 19, 2017 5
Very good service,I like to much
January 19, 2017 3.5
All the personnel that I had contact with were professional and explained the process, what to expect when finished, how long to wait to confirm results and what to do if there were areas that needed lot be recleaned. I have always found Sears to be reliable. I will have to call to repeat the cleaning as there are areas that aren't as clean as they should be.
January 05, 2017 5
Wonderful work!
January 05, 2017 5
Rick was such a knowledgeable and polite technician. SEARS thank you for your services and please keep technicians like Rick working for your store. i
January 05, 2017 5
very professional service
January 05, 2017 5
Very professional and fast installation--------------
January 05, 2017 5
My technician "Ryan" was phenomenal, he was polite, smart, friendly, on time and he explained everything to me in layman's terms so that i could understand it. If ever i need any garage door service or my family or friends need any service i will definitely recommend your company. My service was great from beginning to end. Thank you so much
January 05, 2017 5
Initial visitor appeared to be a salesman. I only wanted to get an estimate for repair. Not a $700.00 Bogus sales attempt Long time customer. I deserve better.
January 05, 2017 4.5
Tech not completely familiar w/ my opener

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