Garage Door Repair, Installation, & Replacement by Sears

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Garage Door Repair, Installation, & Replacement
38,661 4.9

Garage Door Repair, Installation & Replacement
38,661 ratings

See all verified customer reviews
November 29, 2016 5
Technician was courteous and efficient.
November 29, 2016 5
Total satisfaction. Thank you
November 29, 2016 5
He showed my son how to maintain the door in between services. This was greatly appreciated
November 29, 2016 5
Eddie Padilla is wonderful! Did a great job explaining what needed to be repaired. This is his third visit and I have requested him ever since he installed my door opener! Please treat him well so he stays with Sears. It is hard to find professional repairmen!
November 29, 2016 5
Very satisfied
November 29, 2016 5
Not really. Service was very timely, outstanding, fixed everything and Matt was professional and pleasant to deal with. Thanks!
November 29, 2016 5
I was very pleased with how fast I received service after my initial call for an estimate. The technician Matt was on time, very pleasant, neat and completed the work correctly.
November 29, 2016 5
Professional job. Showed me how everything worked and answered all questions . Will definitely use Sears again in the future.
November 29, 2016 5
My service consultant Marcos Martell was outstanding. I would rate him a ten.
November 29, 2016 5
Just a little help setting up car garage openers
November 29, 2016 5
Very professional people and pleasant character
November 29, 2016 5
he was very nice and professional!
November 29, 2016 5
Rich was really professional in every way. I would definitely recommend the service to a friend.
November 29, 2016 5
Corey was very knowledgable and prompt. He completed the job with ease great technician ! Thank you
November 29, 2016 5
Jason was very well-informed, cordial and pleasant to deal with.
November 29, 2016 4.8
They were very helpful, friendly and courteous.
November 29, 2016 4.3
I had to call to find out when the appt was scheduled. I'd say sears was on the high side on labor expense
November 29, 2016 3.8
Be clearer about total charges beyond the initial service charge.
November 15, 2016 5
My technician's name was Ian & he was very professional & courteous. I would request him again.
November 15, 2016 5
Mike was great and extremely professional
November 15, 2016 5
Dave was very knowledgeable of the product and thorough in making sure all components were working correctly.
November 15, 2016 5
the serviceman was professional, polite and did several small things with the door at no charge
November 15, 2016 5
Great job and team!
November 15, 2016 5
William went above and beyond with his job. We hired a professional and got professional work! Thank you so much for the improvements to our door!
November 15, 2016 5
vVERY FRIENDLY , KNOWLEDGE ABLEAND COURTEOUS SERVICE
November 15, 2016 5
Our Sears "Tech" Cody was very knowledgeable, industrious and personable. We were very pleased with the results. James and Joyce Schnarr
November 15, 2016 5
The man who installed the garage door was great - very polite and professional!
October 28, 2016 5
Richard was great!
October 28, 2016 5
Christine was great!
October 28, 2016 5
Well job done
October 28, 2016 5
friendly
October 28, 2016 5
no everything was fine, thanks
October 28, 2016 5
Great service the tech was extremely helpful, polite and knowledgeable. well worth the money. thank you
October 28, 2016 5
My technician was Asuncion Bravo. He was amazing. He answered all my questions and really took the time to explain what he did and why he did it. He was respectful, kind and an all around pleasure to have in my home. I would recommend him highly. I hope that next year when I do the yearly service on my garage doors I can request him!
October 28, 2016 5
Paul was both professional and pleasant. He explained my options, laid out the things I might want to consider, and we decided what to have done. I was extremely pleased.
October 28, 2016 5
Very pleasant, efficient and professional in completing the task, and went beyond expectations.
October 28, 2016 5
the guys were great. they explained everything and demonstrated how to do things. they provided outstanding service . Iris Young
October 28, 2016 5
not a thing
October 28, 2016 5
Technician was very professional and courteous.
October 28, 2016 4.5
I think the charge of $75.00 to come out and find nothing wrong and not have to do anything at all . Didn't have to do work is pretty high. I have Sears, washer, dryer, stove, microwave and refrigerator. Not sure I would call Sears if something went wrong with them.
October 28, 2016 4.3
e-mail receipts are not something I like. I would much prefer a paper receipt at the time of service.
October 14, 2016 5
Jeff did a great job!
October 14, 2016 5
Tomas was very helpful,throughout the estimate process
October 14, 2016 5
Now we'll see what installation and performance match the above... Karen
October 14, 2016 5
Fantastic service and timely mannered. Keep up the great job! Thank you!
October 14, 2016 5
Just to begin with, I am a very Customer service centric person. My experience with sears on this issue was propably the best experience I could have expected. 1st- the lady I spoke with was very pleasant and educated on the topic of my garage door. 2nd the appt time could not have been any better! They were here within an hour of me calling! 3rd - the techniicans were very friendly and explained the work and charges accordingly prior to starting their work. 4th - The work was completed in a timely manner and the technicians explained their work. 5th- I will definately call Sears with my future needs in my home. TY Bill Kaiser
October 14, 2016 5
The technician was great, did a great job, was friendly, and knowledgeable.
October 14, 2016 5
Cody was Awesome. Recommended to a neighbor after he left
September 27, 2016 5
Colby is fantastic. He did great work, I felt comfortable having him in my home, and he made sure everything was finished to my liking.
September 27, 2016 5
Very nice person
September 27, 2016 5
Great service, thanks!
September 27, 2016 5
we recommend Sears Garage Doors sto everyone. They are the very best in every respect.
September 27, 2016 5
Appreciate the professional consistency of all Sears departmental tech repairs and operators scheduling over the years.
September 27, 2016 5
Very pleased with the service
September 27, 2016 5
The technician David was friendly and knowledgeable. He did exactly job installing the garage door.thank you we are happy with our garage door.
September 27, 2016 3.8
Not really
September 13, 2016 5
outstanding service
September 13, 2016 5
No improvements, the sales person was very professional and friendly! Appreciate the quick appointment time, also.
September 13, 2016 5
I was very pleased with the service. technician was very professional and friendly. Thank you very much!
September 13, 2016 5
The technician was very friendly and knowledgeable. I was very satisfied with the work he did.
September 13, 2016 5
Good job well done
September 13, 2016 5
What a great experience....the service man, Robert is the best! I will be calling Sears for future projects!
September 13, 2016 5
The servicemen were friendly and professional and made the whole experience way too easy. Thanks.
September 13, 2016 5
Technician was very helpful and explained thoroughly the situation
September 13, 2016 5
Tech was helpful and explained everything clearly.
September 13, 2016 4.5
Don was more personable than his partner, but both were very efficient, timely and professional.
August 26, 2016 5
Don't mess with success, everything was perfect
August 26, 2016 5
The service technician was extremely knowledgeable and polite. Would recommend.
August 26, 2016 5
Thomas was prompt, courteous., communicated expectations on both arrival time and price well and very professional, a joy to work with. I look forward to the next step.
August 26, 2016 5
Great service!
August 26, 2016 5
The young man was very knowledgeable and polite.
August 26, 2016 5
No comments
August 26, 2016 5
I was told by phone rep that svc chg for 1st = $75 and for second $45 but we were charged $75 for each.
August 26, 2016 5
I have not received the work completed email as promised showing payment of 69.00
August 12, 2016 5
Extremely knowledgable tech. Will call again if needed
August 12, 2016 5
Service man was very professional and very courteous. I highly recommend him to anyone and I hope if I need any service in the future I hope he could be my service repairman again
August 12, 2016 5
Service was exceptional
July 25, 2016 5
Asundon Bravo did a great job of explaining what needed to be done and why. He was efficient and very nice. Thank you for great service, Bravo.
July 25, 2016 5
I appreciated the explanation of the work that was being done. Service person was friendly and worked efficiently.
July 25, 2016 5
The service was speedy an professionally completed. Installer was Ryan. Job was completed in a very short amount of time. Both workers were friendly and courteous. Would definitely recommend to others. Very happy with service.
July 25, 2016 5
Nothing to improve on, need more Sears techs like we got.
July 25, 2016 5
Great installer. On time, courteous and very helpful in explaining everything. When it's time to get our other door done, we will definitely be calling you back! Great job!
July 25, 2016 5
John was extemely nice and knowledgeable.
July 25, 2016 5
Work man was very pleasant and knowledgeable.
July 25, 2016 4.5
The appointment was from 12-4 but the technician did not arrive till after 6pm. He did fix the garage door but my daughter had to wait around an additional 2 hours. Door works properly now
July 11, 2016 5
Very satisfied with everything.
July 11, 2016 5
Justin V. was very polite and explained everything very well.
July 11, 2016 5
Technician was provided with the wrong contact information regarding how to contact me.
July 11, 2016 5
Technician was very professionally and did the work needed in a timely manner. When he was done he showed me the work and gave me tips to help keep it in good condition. VERY WELL DONE JOB.
July 11, 2016 5
I have already recommended this service to several friends. I appreciated the promptness of the Technician.
July 11, 2016 4.5
No he was very professional.
July 11, 2016 4.5
Thus far the services I have received were appropriate, but this specific technician did take the time out to listen to my concern and try to determine what the cause. Hopefully, we can resolve the matter soon.
July 11, 2016 3.5
Job not completed.
June 24, 2016 5
Mario Cruz was absolutely the consummate professional. He was on time, explained what he was going to do and what materials he had with him to install, and told me approximately how long it was going to take. At the conclusion of the installation, he explained every detail regarding the operation of the garage doors. He cleaned up after. He represents himself and Sears well.
June 24, 2016 5
Both tech's were very polite and and cleaned up everything afterwards.
June 24, 2016 5
Dewayne is fantastic...thanks very much!
June 24, 2016 5
The technician, Scott, was extremely nice and did a wonderful job.
June 24, 2016 5
I thought it was amazing that I was able to call to inquire about a repair, and there was someone available to come over almost immediately. Very impressive! Thank you for that!
June 24, 2016 5
Thanks! Great service.
June 10, 2016 5
Everything went well and the gentleman was very knowledgeable.

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