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March 01, 2021
5
nice job; came on time and provided good service and everything works great
Laurie, S - Lorton, VA
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March 26, 2020
5
Our installer was great.
Dean, R - Lorton, VA
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August 01, 2017
5
Service scheduling didn't go as expected but communication was good from that point on, and everything else was super, which made up for the inconvenience. I recommend providing a breakdown of parts and labor in the invoice/estimate.
Mark, P - Lorton, VA
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May 01, 2017
5
Carlos and his coworker were terrific. Great job!
Steve, R - Lorton, VA
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April 13, 2017
5
No. Service was great and the garage door looks wonderful.
Jane, W - Lorton, VA
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June 21, 2016
5
Mat Rahman did a super Job today servicing my garage doors.
Gilbert, L - Lorton, VA
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September 23, 2014
5
Mr. Edgar Ramos was a pleasure to work with, as well as the dispatch folks on the phone. All professional and friendly.
Charlotte, H - Lorton, VA
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September 02, 2014
5
Thanks for the follow up
Barry, K - Lorton, VA
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June 20, 2014
5
The gentleman did a great job with service to my garage door.
Rod, F - Lorton, VA
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April 04, 2014
5
The door worked properly after the technician completed his work. In fact, it worked better than before. He was courteous, professional, and knowledgeable. I would use Sears home services again based upon my experience. Thank you
Iman, A - Lorton, VA
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March 21, 2014
5
Rafael was great
John, H - Lorton, VA
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February 20, 2014
5
Thanks for the follow up
Katie, M - Lorton, VA
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February 10, 2014
5
Thank you for the service I'm satisfied
Gaudencio, D - Lorton, VA
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December 23, 2013
5
I didn't particularly like the scheduling but over all it was a good experience
Guy, M - Lorton, VA
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March 02, 2013
4.8
Antonio was extremely helpful in fixing the incorrect installation from the previous technician.
Julie, D - Lorton, VA
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December 08, 2012
5
Roger, the installer did a great job! We are very satisfied. Thanks!
Paul, F - Lorton, VA
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July 25, 2012
5
This technician was awesome. He was professional timely and went out of his way to help us with our situation. We had been dealing with a previous mishap from another technician and this "new" technician stepped right in and filled in all the gaps that we had questions about.
Earnestine, N - Lorton, VA
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July 21, 2012
5
Good job
Sean, J - Lorton, VA
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July 14, 2012
5
Roger was a very nice person he did a good job
Tigi, S - Lorton, VA
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June 20, 2012
3.8
Was given a 5 hour time span for when the technician was coming. They came about 5 minutes before that time span ended, then it was almost like they were a used car sales person, adding on extras to the fee. Was not told by the cashier about extras as well.
Tara, F - Lorton, VA
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May 10, 2012
5
The service Technician Derrick Williams was extremely professional and curtious. I was very pleased with his work. He cleaned up after he was done with the install.
Terry, L - Lorton, VA
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