Garage Door Repair: Springs, Openers, & Cables

Yuval was professional and made the repair in a timely manner.

The low rating on the CS is due to the fact that inwas out of town and my wife called because the garage door wouldn't open. We had repairs to the only other exit, and the CS said because it could be opened manually, it was no emergency. She was stuck in the house for over Sixteen hours. No emergency crew came out. Steve, a tech who came out the first time, fixed the door. It is not his fault CS took their sweet time to help a 45 year customer. I commend Steve. I do NOT have anything good to say about CS.

Ernie and George were extremely professional and efficient. They are an expert in removal, replacement and repair of garage doors as well as explaining to me what I needed to know. I appreciated their knowledge and skill set in completing the new installation in a timely manner. I was so impressed that I will be recommending them to others.

Cost of the repair and accessories are not reasonably price.

The repair man was very experienced in repairing my garage door opener, very friendly and professional. I would definitely recommend him to my family and friends. Great service!

Good response time and service; Question - I googled to find the Sears Garage Door repair phone number. During the conversation, I was unsure if this was "Sears" or a "contractor service" or other service. I had to ask if this repair person was coming from "Sears" or an independent repair. I was concerned until the service man arrived in a sears truck wearing Sears apparel. You might want the process to be more clearly identified as Sears.

Nothing, I want to thank you for sending your technician so fast for my repair work. Again Thanks

Unable to repair opener but gave me info for replacement.

I thought the service charge for repair was extremely too much so did not have the service performed.

Mike did a great job with our repair and I highly recommend him

The repair technician was great

Good old Sears repair. Repair like it should be. Didn't pressure me to do anything. Great faith in Sears repair

Hugh was great! I called several other garage door repair companies and he beat them all by $25. He arrived at our home in less than 24 hours from the time we called in his Sears service van. He was done in less than 30 min. It was obvious he has done this professionally for years. We would highly recommend! R. Edney

Tomas was extremely informative and professional. He explained everything that needed to be done to repair the current unit. He also went over the total cost to replace unit with a new one. Upon discussing repair with my don I would prefer to have Tomas come back and repair unit if my son wishes to.

THIS REPAIR PERSON SHOULD BE TRAINING OTHER REPAIR REPRESENTATIVE. HE WAS THAT GOOD.

The garage door hinge is still making a popping noise. The door hinge need to be readjusted.

The repair was completed promptly, the tech was highly professional, great job.

He was very knowledgeable and professional. He made very good suggestions for the repair work done. He was very polite and courteous.

When I called to schedule the repair service, I was transferrd 5 times and spoke with 6 service reps. Each rep was very confused by my request to get my garage door repaired. One rep actually told me that Sears doesn't repair garage doors. I had to tell her that Sears installed the door. When I finally found a rep who could schedule my service, it took one week for the appointment.

Sears technician (Vinny) has been to my home once before to work on garage door opener. Both times he was prompt, courteous, and throroughly explained repair process. A very good technician and employee.

I can feel at ease now that I know a knowledgable repair man has fixed our garage door.

Ryan was a great tech , he took apart the opener and checked everything inside and outside and checked the drive chain to make sure that the opener worked correctly. I would highly recommended ryan to check or repair any opener that sears sells.

Hi: I was very satisfied with Chris's professionalism, skill and personality. I would definitely recommend him and Sears over any other garage repair dealers who are not as professional as Sears.. Sincerely, Diane Tyson

The technician, Robert Helton, was very pleasant, helpful, and professional. He repaired the garage door opener expeditiously and explained why it hadn't worked properly. He also checked the chain mechanism and the door itself and showed me how to manually work the door should I need to do that in the future. I was very pleased with this repair work.

Roberto was very courteous and explained the details of what he was doing. He also pointed out a repair I might consider having done (replacement of the bottom panel of my door) and asked the office to follow up with me on this. Someone did follow up with me and since replacement of the bottom panel is not an option and I would have to replace the door, I decided that I can wait.

Every thing the tech demostrated was helpful, he knew how to do his job even if his eyes were shut. Very knowledgeable, took time out to explain every detail about the install process. Very highly satisfied. A d would love to have him for future additional repairs. Would definitely recommend sears and would use you guys again thanks mr.technician for a job well done.

Paul was very professional. He took great care to make sure my garage door was repaired correctly. He explained the repair proccess.

The technician was friendly and made an extra effort to get the parts we needed to repair the door same day. Very pleased.

Didnt plan on needing to spend over $700 for the repair but the door is now working fine. All parts lifetime guarantee.

I was very satisfied with the technicians professional service approach and I recommend sears as a top service store,and I do recommend that sears provide all the equipment in their service trucks necessary to accomplish any garage repair task..

Very knowledgeable technician. Repair was quick and expertly done. That;s why I purchase all major appliances from Sears.

The technician was very thorough with the inspection and repair and an outstanding representative of Sears service.

The technician was very professional and friendly and was a pleasure to have him at my home providing this repair service

Tommy and Brian were very professional and took the time to explain what the repair entailed. Great guys. Great experience.

Technician gave me a window of 1-4pm, I called at 330 to see if he was on his way. He told me he would be there at 4pm, reason being was because of the amount of work orders he had that day. He was also by himself, had no helper. I was very satisfied that he was able to repair my garage door. He was very professional considering he showed up on a Friday afternoon on a 100 degree day. Thanks again

I will not hesitate to have Sears repair my Garage Door in the future

Thank you for your quick response and repair (replacement). All was very satisfactory.