July 04, 2019
5
w
Why are the questions already answered/selected for me?
Betty, W - Washington, DC
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March 25, 2019
5
Great guys thank you Jeff and Mel..., Arthur
Arthur, B - Washington, DC
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October 23, 2018
5
David, thank you for the awesome job that was done.
Zella, W - Washington, DC
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October 02, 2018
5
He was Outstabding & professional, he was patient explaining everything for me. I will strongly recommend this service to my family and colleagues.
Sharon, J - Washington, DC
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September 19, 2018
5
David Rodriguez gave great advice, did a great job and was very neat.
Vrev , D - Washington, DC
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September 19, 2018
5
Good jod
Noah, F - Washington, DC
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August 11, 2018
5
Installer was very professional and thorough. Did a great job and did a very good customer education.
Reginald, S - Washington, DC
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July 06, 2018
5
Reggie was informative and knowledgeable. A true professional.
David, G - Washington, DC
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June 06, 2018
4.8
Orlando Green was the technician. He was professional, helpful and a extreme pleasure. I highly recommend him. Sears should be proud to have him represent their brand.
Tiajuna was also helpful in getting the appointment scheduled.
Dwayne, W - Washington, DC
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October 05, 2017
5
Denz was a Very polite and efficient technician- Door is in great shape now. thanks.
Jane, W - Washington, DC
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June 30, 2017
3.5
efficient customer service
Diana, T - Washington, DC
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May 19, 2017
4.3
Need to demonstrate the safety testing
Richard, S - Washington, DC
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April 25, 2017
5
Nicest guy..so professional and fast and explained all my options. Very happy with the experience!
Kelly, K - Washington, DC
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April 17, 2017
5
The service technician Denniv was extremely professional. I was pleasantly surprised to see that because it was early in the morning. He completely explained what he was going to do, and as he completed the task, he walked me through what was done. A great experience. The technician is the reason why I will use sears in the future.
Jermell, C - Washington, DC
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March 20, 2017
5
Service Technician, Antonio, was efficient, courteous, and finished the job expeditiously. I will certainly use Sears again. The garage door looks wonderful! Thank you.
Raymone K. Bain
Raymone, B - Washington, DC
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March 11, 2017
5
The technician arrived when he said he would. In addition, he was very knowledgeable and answered our questions and concerns.
Patrica, F - Washington, DC
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February 24, 2017
5
Saed was very helpful
Martin, H - Washington, DC
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September 20, 2016
5
The installers were so good and did the garage door perfectly
Terr, N - Washington, DC
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August 01, 2016
5
jAll good!
David, M - Washington, DC
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April 20, 2016
5
My concerns and questions were appropriately addressed by calling the Sales Representative and the Technicians' Supervisor while the Technicians were on sit.
Vivian, S - Washington, DC
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February 09, 2016
5
Just ordered replacements so hope it goes as well with installation.
Nancy, Z - Washington, DC
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June 05, 2015
5
The technicians were very courteous and highly professional.
Norman, J - Washington, DC
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May 15, 2015
5
The technician was highly professional, very courteous. He carried out is duties in a extremely professional manner.
Norman, J - Washington, DC
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November 06, 2014
5
The technician was great. I would ask for him by name if I need further service.
Dan, R - Washington, DC
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October 07, 2014
5
To much trouble getting to the right person. I was transferred about sis times before I the right person. Once that was taken care of the services was find. You need to refined the way to direct customers
Marvin, B - Washington, DC
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September 30, 2014
4
I appreciated my technician coming early and was ready to work. He explained the nature of the repairs well.
Julie, P - Washington, DC
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August 11, 2014
5
Mr. Bravo was professional, knowledgeable, and completed his work in a timely manner.
Amber, C - Washington, DC
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July 07, 2014
5
The technician was extremely possessional and courteaous.
Norman, J - Washington, DC
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July 03, 2014
5
OUTSTANDING job of installing our garage door openers. The technician explained what he had to do, did it in a timely manner, and then had us inspect it for our satisfaction. I'm putting SEARS back on my major shopping list for places to patronize.
Taro, J - Washington, DC
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March 25, 2014
5
Absolutely top notch service.
Khizr, A - Washington, DC
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March 13, 2014
5
Very good service by Raymond Gonzalez.
Carolyn, B - Washington, DC
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December 03, 2013
5
The representative was extremely efficient and helpful. I will ask for him when I am ready for more Sears home services.
Linda, B - Washington, DC
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November 12, 2013
4.8
Very good technicians - polite, clean, knowledgeable. Would have appreciated a more formal letter detailing insurance policies, etc. They said that this was on the original quote but given this was handwritten I didn't think this would be the final receipt. But otherwise, very pleased. Thank you!
Marialice ariens and, T - Washington, DC
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October 28, 2013
5
Osberto was very polite, knowledgeable and professional.
Emma, L - Washington, DC
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September 25, 2013
3.8
It took three tries to get this right. First door was wrong dimensions, second was dented and unusable, and the third fit. The technicians were great, but the care in entering the order and in shipping were pathetic.
Ida, C - Washington, DC
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August 27, 2013
5
The technician was great--cheerful, helpful, efficient. I have always had good experiences dealing with the garage door technicians, and this time was no exception. Thanks for the great service.
Alison, G - Washington, DC
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July 31, 2013
5
I did not place an order, I only got a quote.
Evelyn, L - Washington, DC
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July 29, 2013
4.8
The young man who worked on the door was extremely knowledgeable and efficient. He was also professional and courteous. Thank you.
Debra, M - Washington, DC
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July 09, 2013
4.5
Great and quick!
Joseph, P - Washington, DC
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February 14, 2013
4.8
Please keep doing the work as well as you do. It works for us
Zella, W - Washington, DC
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January 23, 2013
5
Gerber, my service technician was great in handling my requests!
Bruce, S - Washington, DC
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December 11, 2012
5
Great service very professional
Shelia, L - Washington, DC
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November 09, 2012
5
Vicente and jimy were Very professional
Iris, M - Washington, DC
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November 09, 2012
4.5
Garage door installer was great. Sales representative did a good job. Phone calls to set up appointments were timely and knowledgeable.
Sam, M - Washington, DC
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October 10, 2012
5
I thought my package came with the PIN# keypad. May have to call and follow up.
William, M - Washington, DC
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August 13, 2012
5
Pedro arrived on time, provided an estimate of work needed and completed the service in a very professional manner. We will use Sears service to maintain our garage door in the future. Overall the service was outstanding. Paul Rae
Paul, R - Washington, DC
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July 27, 2012
5
The technicians were professional and polite. They got to work right away and got my garage door working again. I am very satisfied with the service I received today.
Donald, S - Washington, DC
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July 09, 2012
5
work was very professional. Every effort was made to make sure things were perfect before they left. I will have them back to do additional work. I was very pleased with the work and would recommend them.
Daniel, S - Washington, DC
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July 07, 2012
5
Great job, on time and quick.
Janice, W - Washington, DC
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June 15, 2012
5
antonio and martel were outstanding
Jon, C - Washington, DC
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