January 22, 2019
4.8
Rey was very professional, respectful, and a reason to do business with Sears - thank you!
Kristal, M - Seattle, WA
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March 26, 2018
5
It was a great experience. I would recommend you.
Erika, L - Seattle, WA
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March 05, 2018
5
Rex and Jim did a great job, they had the parts and fixed my garage door.
Great work.
DOUG SMITH
Doug, S - Seattle, WA
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January 18, 2018
5
He was actually not on time, he was 10 minutes early. Eric was great and did a wonderful job.
Dan, C - Seattle, WA
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December 20, 2017
4.8
The installer was very friendly and professional.
Steven, D - Seattle, WA
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July 13, 2017
4
The technician left a box of garbage behind - to be fair it was tucked out of the way and he may not have noticed it, but it shouldn't have happened.
Anne, G - Seattle, WA
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February 10, 2017
3.8
The tech said he would develop and send an estimate for the work that needs to be done. I have not seen that yet (one week tomorrow).
John, M - Seattle, WA
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February 01, 2017
5
Everything was great.Technician even cleaned the outside of the garage door thoroughly. thank you.
Christine, C - Seattle, WA
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May 04, 2016
4.5
I would try to narrow down the arrival time. That 4 hr period is a lot for a working person.
Michele, B - Seattle, WA
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March 07, 2016
4.8
Mike was very friendly and professional. He was quick and transparent about the work he was doing. I was very happy with the work done. I used Angie's list previously but I preferred the service I received from Sears hands down.
Katsumi, T - Seattle, WA
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March 01, 2016
5
Technician was pleasant, prompt and efficient.
Ida, H - Seattle, WA
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January 27, 2016
5
Online booking should be simpler. The link from the garage door webpage was not correct and I got a couple confusing calls from schedulers.
John, S - Seattle, WA
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January 01, 2016
5
Very satisfied!
Theresa, L - Seattle, WA
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December 18, 2015
5
Very informative courteous & helpful rep
Anita, A - Seattle, WA
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October 23, 2015
5
I was happy with the product, service, installation, and communication.
Gordon, D - Seattle, WA
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July 31, 2015
5
He was very knowledgeable and explained all the things that would need to be done.
Christine, D - Seattle, WA
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June 13, 2015
5
Chris did a great job and I would refer him and his company to anyone who is in need of doors or maintenance. Thanks again.
Jeff, R - Seattle, WA
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April 09, 2015
5
Not given to insincere superlatives, but in this case sincere "Extremely Likely".
Bruce, D - Seattle, WA
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September 25, 2014
3.8
First, I said that Wednesday appointment would not work. Person came out anyway, and there was no one home, as I had said. I did speak with the tech, nice and smart guy, and he said a quote would be emailed, as I did not want verbal quote. then Carmen called me to discuss the door, I requested email the quote. I was emailed the page from the website. no quote.
Rita, V - Seattle, WA
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June 23, 2014
5
Process went smoothly and appreciated the follow up and call back, thank you.
Joe, S - Seattle, WA
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May 28, 2014
4.8
The CSR was supposed to email a completed copy of my invoice for my records. I have yet to receive it. Now I have to spend time making another call to your office. Annoying!
Helen, S - Seattle, WA
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May 17, 2014
5
Personable and professionable. Nice job. Thanks.
Ellis, C - Seattle, WA
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December 16, 2013
5
I am totally satisfied with the Garage Door order and installation. I plan to return for some windows.
Dumbe, E - Seattle, WA
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December 11, 2013
5
This technician in question was not only very professional, personable but also displayed pride in his work.
Dumbe, E - Seattle, WA
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July 01, 2013
5
The service was simply good
Salah, Y - Seattle, WA
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June 17, 2013
3.5
The technician wasn't able to complete the job as there was a rail that needed replacement. He arrived within the time frame for service, was polite, honest, and rebooked an appointment to complete the service and install. I look forward to using my garage again and being able to open the door.
Jana, O - Seattle, WA
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June 10, 2013
5
I filled this out right after Jeff completed the job. I can't say enough about what a great job Jeff did and how satisfied we are with the results.
Dan, N - Seattle, WA
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May 23, 2013
5
Very satisfied with overall transaction. Great service. Quicker than expected. Installer was awesome. Thanks
Tony, M - Seattle, WA
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May 17, 2013
4.8
I was looking to fix the garage door opener, but he wasn't able to find the missing piece.
Tim, T - Seattle, WA
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May 01, 2013
5
Christopher was timely, courteous and very thorough. I felt very comfortable that he would do the best job possible on my garage door.
Pat, M - Seattle, WA
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August 20, 2012
5
Technician arrived early and completed instillation promptly. Very satisfied with his work
John, G - Seattle, WA
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