Very pleasant young man.

Sam is wonderful and a credit to your company. You are lucky to have him! He is knowledgeable, friendly and considerate. You need to clone this guy!

done well

Technician was awesome! Very friendly and helpful! I'm extremely happy!

Rey was very professional, respectful, and a reason to do business with Sears - thank you!

It was a great experience. I would recommend you.

Rex and Jim did a great job, they had the parts and fixed my garage door. Great work. DOUG SMITH

He was actually not on time, he was 10 minutes early. Eric was great and did a wonderful job.

The installer was very friendly and professional.

The technician left a box of garbage behind - to be fair it was tucked out of the way and he may not have noticed it, but it shouldn't have happened.

The tech said he would develop and send an estimate for the work that needs to be done. I have not seen that yet (one week tomorrow).

Everything was great.Technician even cleaned the outside of the garage door thoroughly. thank you.

I would try to narrow down the arrival time. That 4 hr period is a lot for a working person.

Mike was very friendly and professional. He was quick and transparent about the work he was doing. I was very happy with the work done. I used Angie's list previously but I preferred the service I received from Sears hands down.

Technician was pleasant, prompt and efficient.

Online booking should be simpler. The link from the garage door webpage was not correct and I got a couple confusing calls from schedulers.

Very satisfied!

Very informative courteous & helpful rep

I was happy with the product, service, installation, and communication.

He was very knowledgeable and explained all the things that would need to be done.

Chris did a great job and I would refer him and his company to anyone who is in need of doors or maintenance. Thanks again.

Not given to insincere superlatives, but in this case sincere "Extremely Likely".

First, I said that Wednesday appointment would not work. Person came out anyway, and there was no one home, as I had said. I did speak with the tech, nice and smart guy, and he said a quote would be emailed, as I did not want verbal quote. then Carmen called me to discuss the door, I requested email the quote. I was emailed the page from the website. no quote.

Process went smoothly and appreciated the follow up and call back, thank you.

The CSR was supposed to email a completed copy of my invoice for my records. I have yet to receive it. Now I have to spend time making another call to your office. Annoying!

Personable and professionable. Nice job. Thanks.

I am totally satisfied with the Garage Door order and installation. I plan to return for some windows.

This technician in question was not only very professional, personable but also displayed pride in his work.

The service was simply good

The technician wasn't able to complete the job as there was a rail that needed replacement. He arrived within the time frame for service, was polite, honest, and rebooked an appointment to complete the service and install. I look forward to using my garage again and being able to open the door.

I filled this out right after Jeff completed the job. I can't say enough about what a great job Jeff did and how satisfied we are with the results.

Very satisfied with overall transaction. Great service. Quicker than expected. Installer was awesome. Thanks

I was looking to fix the garage door opener, but he wasn't able to find the missing piece.

Christopher was timely, courteous and very thorough. I felt very comfortable that he would do the best job possible on my garage door.

Technician arrived early and completed instillation promptly. Very satisfied with his work