Garage Door Spring Repair

Sears Garage Door Repair: Broken Springs

Garage Door Broken Spring Repair Quick Facts

  • Every day 500+ households choose Sears for their garage door repairs and installations
  • Trained and background-checked garage technicians
  • Service locations EPA certified, licensed and insured.
  • Quality replacement parts
  • 20 Point Safety Check

Broken Garage Door Spring?

Garage door springs can break for a variety of reasons. Extreme heat or cold, for instance, can stress the springs to the point of breaking, or it could be that normal wear on older springs could cause them to break. Whatever the situation, a broken spring can render your garage door inoperable. Your door will not be able to open or close when a spring is broken, and you should stand clear of your door until a professional can assess the situation and correct it.

Garage Door 20-point Maintenance and Safety Check

Garage Door Safety

When it comes to garage doors, functionality and safety are equally important in the eyes of Sears Garage Door technicians. Our associates know the importance of garage door safety and the hazards that a faulty garage door can pose for your family. To confirm that your garage door and opener operate safely, our technicians perform a 20-point safety check during maintenance calls and repair jobs. This safety check verifies that any repair work performed has been done correctly and that there are no lingering safety problems with your door and mechanisms. If our technician discovers any safety concerns, he’ll advise you on the best way to proceed with correcting the problem.

What You Should Do If Your Garage Door Spring Breaks

Broken Garage Door Springs

Usually, when a garage door spring breaks the door has already closed or come down. In some instances, however, a spring can snap while the door is closing or in motion, causing the door to fall rapidly. In these situations, the door can become a safety concern for you and your family, so you should keep your distance and call a garage door professional as soon as possible. Garage doors are very heavy and can cause injury if not handled properly. When a garage door problem occurs, call a Sears Garage Door expert to help.

The Sears Advantage

Sears Garage Doors provides excellence in garage door repair services. With a Sears technician on the job, you’ll know that you’re getting the very best in industry experience and quality. Each of our employees undergoes a rigorous background check and extensive training to ensure quality results while on the job. Sears prides itself in offering some of the best experiences in customer satisfaction, service, and warranties. We believe in offering the best because we have the best customers. Call today to experience the best in what garage door servicing has to offer.

Garage Door Opener Installation & Repair
15 4.8

Broken Spring
15 ratings

See all verified customer reviews
March 07, 2018 4.3
He found incorrect setting on the spring but would not offer help.
June 10, 2017 3.5
I was appalled at the price of $584 for less than an hour's work. I had no idea that a spring and rod would cost so much.
May 09, 2017 5
I have always respected the quality and range of Sears services, and this experience was icing on the cake. Dale carefully explained every stage to me and then provided information we would need when we decide to replace the springs. I will definitely want to have him back when we take that next step.
August 12, 2016 4.3
He could have explained what kind of maintenance, if any, that I could perform to extend the life of the springs. He could have left information on what kind of springs were installed.
May 09, 2016 5
Technician Joey has been out to my place a few times for springs or other garage door repair. He's been professional, courteous and efficient each time. Fantastic service. Thank you.
January 19, 2016 5
Mike did a great job, in freezing temperatures, did the spring conversion, replaced all the rollers and lubed the system in about 2 hours, very satisfied.
August 26, 2015 5
Lewis did a great job and not only met my expectations but blew them away. His attention to detail was impressive. He reolaced the springs on my two car garage door and he went out of his way to adjust the tension on my second single car garage door to make it open better. He also recommended replacement of the rollers on my main garage door as they were getting pretty worn out and making some noise. He was very friendly and personable. Was willing to explain what he was doing so we could learn something too. I would recommend Lewis Nagy if you are in his area here in Apollo Beach/Riverview. Thanks again!
December 30, 2014 5
Our garage door broke 3 days before Christmas, trapping my car inside. We contacted our home warranty, and within 24 hours, Sears called with an appointment time for the next day! I was so impressed! I thought, for sure, with the holidays, we would have to wait. When the technician showed up, he was so friendly. Unfortunately, the repair was not covered under our warranty, but he was able to help us get a good deal on a new spring and still make the repairs that day before he left. He also gave us great advice on how to keep the spring lubricated so it would not break again. I felt like he really went above and beyond to provide great service. Since moving into this new house in August, we have used Sears for several things now, and have been very pleased with the service. It's nice to see that in an age when so many companies just put customer service on the back burner in order to meet their bottom line, Sears still really cares and makes their customers feel important. Thanks for taking care of us this Christmas!
October 28, 2014 5
The springs you installed were smaller than the original springs and are only guaranteed for three years. Off course they may last much longer than the three year period but if they don't I shall be dis- appointed.
October 28, 2014 5
The technician also noticed we didn't have the right springs and was going to replace those for me; however, whoever had installed the previous one caused some complications and he was unable to do it. He said he would put that information in the computer so that if we wanted Sears to do the work, it would already be noted.
December 16, 2013 5
very good job and good price. The installer know what he was doing including adjusting the spring tension etc .
August 12, 2013 5
I just wanted it on record that the springs I had installed were to be rated 25,000. cycles. I called Keith and that is what he told me. The springs installed were much smaller than the ones taken down. He quoted me a $79 cost to replace should the springs fail. The technician was very professional.
February 20, 2013 5
lifetime warranty on springs/rolletrs
February 06, 2013 5
lifetime warranty on following: springs,rollers/10n yr waranty on opener
February 20, 2012 5
I seriously doubt that the spring that was replaced had a value over $30 dollars and the lifetime warranty to replace the springs if they ever break again for a modest fee of $127 dollars is what it should cost anyway and not the $300 I had to pay for the 15 minutes of work it took. I doubt that the worker got even half that money.
Garage Door Opener Installation & Repair

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